DIAL 911

If you have an emergency

CONTACT ESD 11

Please use the contact form on this page or select from one of the following options to reach the correct department. If using the contact form to reach us, please refrain from including protected health information including incident numbers, treatment, diagnosis, health insurance information, etc.

Administrative Office

Our administrative office is located at 18334 Stuebner Airline Road, Spring, Texas 77379. Our administrative office is open Monday- Friday from 8:00 AM to 5:00 PM. To reach our administrative office by telephone, please call 281-524-7660.

Dispatch/Operation Control Center 

If you’re experiencing a medical emergency, please call 911 immediately 
For non-emergencies, dial 346-440-1911.

Billing

For billing related questions, including how to pay your bill, call us toll free at 844-423-7311 or at 346-226-8860. Our fax number is 346-226-8869. You may also email our billing department at .

Records Requests

If you would like to request a copy of your medical records, please complete the attached form. The form can be emailed to  or faxed to 281-516-5448. To reach someone by phone in our records department, please call 281-524-7673.